Frequently Asked Questions?
General Questions
Q: What is Protein Cracks?
A: Protein Cracks are high-protein, keto-friendly pork rinds packed with 30g of protein per serving and 0g carbs. They’re a crispy, guilt-free snack designed for fitness enthusiasts, keto dieters, and snack lovers.
Q: Is Protein Cracks keto-friendly?
A: Yes! Protein Cracks contain 0g carbs, making them perfect for keto and low-carb diets.
Q: How much protein is in one serving?
A: Each serving of Protein Cracks contains 30g of protein, helping you meet your daily protein intake while enjoying a delicious snack.
Q: What ingredients are in Protein Cracks?
A: Our pork rinds are made from premium pork skin, salt, and natural seasonings.
Orders & Shipping
Q: How long does shipping take?
A: We process orders within 1-3 business days. Estimated delivery times:
Canada: 3-7 business days
USA: 5-10 business days
International: Varies by location
Q: How much does shipping cost?
A: Shipping costs are calculated at checkout based on your location. We offer free shipping on orders over $50!
Q: Do you ship internationally?
A: Currently, we only ship within Canada. We’re working on expanding to international markets soon!
pre-orders
Q: How do pre-orders work?
A: When you pre-order Protein Cracks, you reserve your spot for the first batch of our high-protein snack. Your order will be processed when the product is ready to ship. Estimated shipping dates are displayed at checkout.
Q: Can I cancel my pre-order?
A: Pre-orders can be canceled within 12 hours of purchase. After that, pre-orders are final since they help us plan production.
returns & refunds
Q: Can I return Protein Cracks if I don’t like them?
A: Unfortunately, due to health and safety regulations, we cannot accept returns on food products. However, if your order arrives damaged or incorrect, we’ll make it right!
Q: What if my order is damaged or incorrect?
A: Please email hello@proteincracks.com within 7 days of delivery with:
Your order number
Photos of the damaged/incorrect product
We will send a replacement or issue a refund as needed.
contact & support
Q: How can I contact customer support?
A: You can reach us at:
📧 Email: hello@proteincracks.com
📍 Business Hours: Monday – Friday, 9 AM – 5 PM (PST)
Q: Where is Protein Cracks made?
A: Protein Cracks is proudly made in Canada using premium-quality ingredients.