Privacy Policy

Last Updated: 03/30/2025

1. Introduction

At Protein Cracks, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us.

By using our website (www.proteincracks.com), you agree to the terms outlined in this policy.

2. Information We Collect

When you visit our website or place an order, we may collect the following information:

A. Personal Information

✅ Name
✅ Email Address
✅ Shipping & Billing Address
✅ Phone Number
✅ Payment Information (processed securely via Stripe/PayPal)

B. Non-Personal Information

✅ Browser type, device type, and IP address
✅ Website usage data (pages visited, time spent, etc.)
✅ Cookies to enhance your browsing experience

3. How We Use Your Information

We collect your information to:

✔ Process & Fulfill Orders – Ensure your order is shipped correctly
✔ Send Order Updates & Support – Notify you of shipping, tracking, and customer service inquiries
✔ Marketing & Promotions – If you opt-in, we may send exclusive discounts and updates via email
✔ Improve Our Services – Analyze website traffic to enhance your experience

📌 You can opt out of marketing emails anytime by clicking the "Unsubscribe" link in any email.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with:

🔹 Payment Processors (e.g., Stripe, PayPal) – To securely process transactions
🔹 Shipping Providers (e.g., Canada Post, UPS, FedEx) – To deliver your order
🔹 Legal Compliance – If required by law or to protect our rights

5. Cookies & Tracking Technologies 🍪

We use cookies and similar technologies to improve your browsing experience. You can disable cookies in your browser settings, but some website features may not function properly.

6. Your Rights & Data Protection

Under Canadian privacy laws, you have the right to:

✔ Request access to the personal data we hold about you
✔ Request correction of inaccurate information
✔ Request deletion of your personal data (unless required for legal reasons)

📩 To exercise these rights, contact us at: hello@proteincracks.com

7. Data Security 🔒

We implement strict security measures to protect your data, including encryption, secure payment processing, and restricted access to sensitive information.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any personal data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

For any privacy-related inquiries, please contact us at:

📧 Email: hello@proteincracks.com
📍 Address: Canada