Terms of service.
Last Updated: 03/30/2025
Welcome to Protein Cracks! By using our website ([YourWebsite.com]) and purchasing our products, you agree to the following Terms of Service. Please read them carefully.
1. General Overview
These Terms of Service govern your use of Protein Cracks' website and services. By accessing or using our site, you agree to comply with these terms and all applicable laws. If you do not agree, please do not use our services.
2. Eligibility & Account Information
✅ You must be at least 18 years old or have parental consent to make purchases.
✅ You agree to provide accurate, current, and complete information during checkout.
✅ You are responsible for maintaining the confidentiality of your account and for restricting access to your account.
📌 We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion.
3. Product Information & Availability
🔹 We strive to provide accurate product descriptions, but we do not guarantee that all information is error-free.
🔹 Product availability may change without notice. If an item is out of stock after you place an order, we will notify you and provide a refund or alternative solution.
🔹 We reserve the right to limit sales of our products to certain geographic regions.
4. Pricing & Payment
💰 All prices are in Canadian Dollars (CAD) and are subject to change without notice.
💳 We accept major payment methods (Visa, MasterCard, PayPal, Stripe).
🚨 Orders will not be processed until full payment is received.
Taxes:
We collect 5% GST (Goods and Services Tax) in Canada.
PST may apply depending on your province.
📌 Pricing Errors: If a product is listed at an incorrect price, we reserve the right to cancel or refuse any orders placed at the incorrect price.
5. Pre-Orders & Shipping
📦 Pre-Orders: When placing a pre-order, you acknowledge that the estimated shipping date may change due to production delays.
🚚 Shipping: We ship via Canada Post, UPS, or FedEx, with estimated delivery times shown at checkout.
📌 Lost or Delayed Shipments: Once an order leaves our facility, shipping delays or lost packages are the responsibility of the carrier.
🔹 Refunds for lost packages are subject to carrier policies.
🔹 Customers are responsible for providing accurate shipping information.
6. Refunds & Returns
Since Protein Cracks is a food product, we do not accept returns for health and safety reasons. However, if you receive a damaged or incorrect order, please contact us within 7 days of delivery.
✅ To Request a Replacement or Refund:
Provide your order number
Attach photos of the damaged/incorrect product
Email hello@proteincracks.com
📌 Refunds will be processed to the original payment method within 5-7 business days.
7. Intellectual Property
🔹 Protein Cracks Inc. owns all content, logos, branding, and product designs on this website.
🔹 You may not copy, reproduce, or distribute our content without permission.
8. Limitation of Liability
🚨 Protein Cracks is not responsible for any adverse reactions, allergies, or health effects related to consuming our products.
🚨 We are not liable for damages resulting from improper use of our website or products.
9. Governing Law
These Terms of Service are governed by the laws of British Columbia, Canada. Any legal disputes must be resolved within Canadian courts.
10. Changes to Terms of Service
We may update these Terms at any time. Changes will be posted on this page, and your continued use of our site means you accept the updated terms.
11. Contact Us
📧 Email: hello@proteincracks.com
📍 Address: Canada